Technology Partnership for SMB Retail Growth | ConvertEdge
Regional retail chain with 30+ outlets

Technology Partnership for SMB Retail Chain

⬤ 01. Challenges

Manual inventory tracking, no centralized CRM, and limited visibility across store locations were slowing down operations and hurting customer retention.

⬤ 02. Solutions

ConvertEdge implemented:

  • Cloud-based POS and inventory system
  • Centralized CRM for loyalty and retention campaigns
  • Real-time reporting dashboards for managers
⬤ 03. Results

Impact: Streamlined store operations and measurable gains in customer retention

  • 40% faster inventory turnover
  • 25% increase in repeat purchases
  • 100% real-time visibility across stores

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