Regional retail chain with 30+ outlets
Technology Partnership for SMB Retail Chain
⬤ 01. Challenges
Manual inventory tracking, no centralized CRM, and limited visibility across store locations were slowing down operations and hurting customer retention.
⬤ 02. Solutions
ConvertEdge implemented:
- Cloud-based POS and inventory system
- Centralized CRM for loyalty and retention campaigns
- Real-time reporting dashboards for managers
⬤ 03. Results
Impact: Streamlined store operations and measurable gains in customer retention
- 40% faster inventory turnover
- 25% increase in repeat purchases
- 100% real-time visibility across stores
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