Privacy Policy
Effective Date: Dec 09, 2025
1. Introduction
ConvertEdge Technologies Pvt. Ltd. ("ConvertEdge", "we", "us", or "our") provides a range of digital solutions, including proprietary software-as-a-service (SaaS) platforms and custom professional engineering services. We are committed to protecting your personal information and your right to privacy. This policy applies to all information collected through our website, our software applications ("Platforms"), and our service engagements.
2. Information We Collect
We collect information to facilitate both our software subscriptions and our custom service delivery:
- Account & Registration Data: Name, business email, phone number, job title, and company billing details when you register for our Platforms or request a service proposal.
- Client Project Data: For professional service clients, we may process proprietary business data, legacy system files, or employee records strictly for the purpose of migration, development, or testing as defined in our service contracts.
- Platform Usage Data: For users of our SaaS Platforms, we automatically collect device information, IP addresses, log data, and feature usage metrics to ensure system security and optimize performance.
3. How We Use Your Information
- Service Delivery:To provide access to our Platforms, authenticate users, and deliver contracted engineering milestones.
- Billing & Administration:To manage subscriptions, process invoices, and handle contract renewals.
- Communication: To send administrative information, such as order confirmations, invoice reminders, policy updates, and technical alerts.
- Product Improvement:To analyze usage trends across our Platforms to guide research and development of future features.
4. Data Ownership & Confidentiality
- SaaS Subscribers:Data uploaded to our Platforms by you remains your property. We process this data solely to provide the service.
- Consulting Clients:Any data shared with us during a custom project is governed by the specific Non-Disclosure Agreement (NDA) or confidentiality clauses within your Master Service Agreement (MSA). We do not use Client Project Data for our own commercial purposes outside the scope of the engagement.
5. Sharing Your Information
We do not share your personal or business information with third parties, except:
- Infrastructure Providers: Trusted vendors who assist in hosting and operating our Platforms (e.g., cloud computing providers, payment processors).
- Legal Obligations:If required by law or to protect our rights and safety.
6. Contact Us
For privacy concerns or data requests: ConvertEdge Technologies Pvt.Ltd. Regd Office: C-1004, Honer Vivantis, Gopanpally, Serilingampally, K.V. Rangareddy, Telangana, 500019. Email:info@convertedgetech.com
